Shipping & Returns

STORE TERMS
SHIPPING, RETURNS, REFUNDS PAGE:
 
Return Policies
Ditec is dedicated to customer satisfaction. If your purchase does not fulfill your needs for any reason, you can return your item for an exchange or refund. Simply contact our store to receive instructions on returning your purchase. The following conditions apply:
  • Shipping is non-refundable*
  • A ($10.0) Restocking Fee applies (provided item is repacked according to factory standards & without excess wear)
  • Returns are accepted only on items with a minimum purchase price of ($19.99). When you purchase your Digital Converter with a discount coupon of $40.00  from the ntia the amount of the coupon will not be reimbursed only the amount charged on your credit card after the coupon .

*Items purchased originally with Free Shipping will have standard ground shipping fees deducted from the refund

Shipping Policies
Shipping to and from Ditec is at the customer's expense and varies according to weight, size, shipping type and location. For orders over $(150.00), we offer FREE shipping within the contiguous United States. All items will be shipped insured. 

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